Legal Notice, Privacy Policy & Cookie Notice
Clear legal, privacy and cookie information for guests and website visitors of Viktoria Apartments Bled.
1. Website Provider
This website is operated by:
Želeška cesta 24
4260 Bled
Slovenia
Phone: +386 31 730 786
Email: info@viktoria-apartments.com
VAT ID: SI77664477
Company Registration No.: 3178307000
For the purposes of this notice, “Viktoria Apartments Bled”, “we”, “us” or “our” refers to the website provider listed above.
2. Purpose of the Website
The website provides information about Viktoria Apartments Bled, apartment options, availability, location, booking options and contact information for guests interested in staying in Bled, Slovenia.
The information on this website is prepared with care. However, availability, prices, booking conditions and individual apartment details may change. Final booking information is displayed in the reservation system or confirmed directly by the accommodation provider.
Availability calendars and booking tools support the reservation process. A booking is valid only when confirmed according to the booking conditions displayed during the reservation process or communicated by the provider.
3. Privacy Policy & GDPR Information
We respect the privacy of guests and website visitors. Personal data is processed only when necessary for communication, reservation handling, legal obligations, website security or other clearly defined purposes.
3.1 Data Controller
The data controller responsible for the processing of personal data through this website is:
Želeška cesta 24, 4260 Bled, Slovenia
Email: info@viktoria-apartments.com
3.2 Types of Personal Data We May Process
3.3 Purposes and Legal Bases
| Purpose | Examples | Legal Basis |
|---|---|---|
| Reservation handling | Processing booking requests, checking availability and communicating with guests. | Performance of a contract or steps prior to entering into a contract. |
| Guest communication | Responding to enquiries, emails, requests or practical questions before arrival. | Legitimate interest and/or pre-contractual communication. |
| Legal and accounting obligations | Invoices, legally required records, tax-related obligations and administrative documentation. | Compliance with legal obligations. |
| Website security | Server logs, abuse prevention and protection against spam or malicious activity. | Legitimate interest in maintaining a secure website. |
| Optional analytics or marketing cookies | Website statistics, visitor behaviour analysis or marketing tools, only if enabled. | Consent, where required by law. |
4. Reservation System and Third-Party Services
The website may use an external reservation system and availability calendar to process booking requests and display accommodation availability. These tools may be provided by Bentral or another integrated booking service used by the accommodation provider.
When a visitor uses the reservation form, personal data entered into the booking interface may be processed by the reservation system provider for the purpose of handling the booking request, displaying availability and supporting accommodation management.
Visitors should only provide accurate and necessary information when using booking forms. Sensitive personal information should not be submitted unless specifically required for the reservation.
4.1 Website Production and Technical Support
The website was produced by Futuro – www.futuro.si. Website production, technical maintenance or support providers may access limited technical information only when necessary for website operation, maintenance, troubleshooting or security.
4.2 Other Technical Providers
The website may also use hosting, email, security, analytics, map, font, backup or performance services. Such providers act as independent providers or processors depending on the nature of the service and the applicable data protection arrangement.
5. Data Retention
Personal data is retained only for as long as necessary for the purpose for which it was collected, unless a longer retention period is required or permitted by law.
6. Rights of Individuals
Under applicable data protection legislation, individuals may have the following rights regarding their personal data:
You may send a request regarding your personal data to info@viktoria-apartments.com. We may need to verify your identity before processing the request.
7. Cookie Notice
Cookies are small text files stored on a user’s device by a website. They may be used to enable core website functions, remember user choices, improve website performance, display external content or support analytics and marketing tools.
Strictly necessary cookies may be used because they are required for the website or requested online service to function. Non-essential cookies, such as analytics or marketing cookies, should only be used where appropriate consent has been obtained.
7.1 Types of Cookies and Similar Technologies
| Category | Purpose | Consent |
|---|---|---|
| Strictly necessary cookies | Enable core website functions, security, booking form operation, session handling or consent preference storage. | Generally not required when the cookie is strictly necessary for the requested service. |
| Reservation system cookies | Support booking form functionality, availability calendar display and reservation process through the integrated booking engine. | Depends on the exact cookie function. Necessary booking functions may be required for the service. |
| Analytics cookies | Measure website visits, page performance and general visitor behaviour, if analytics tools are enabled. | Consent should be obtained before use where required. |
| Marketing cookies | Support advertising, remarketing or visitor profiling, if such tools are enabled. | Consent is required before use. |
| Third-party embedded content | May include booking tools, maps, videos, fonts or other external components embedded on the website. | Depends on the provider and the type of data or cookies used. |
7.2 Cookie Management
Visitors can manage or delete cookies in their browser settings. If the website uses a cookie consent banner or cookie preference centre, visitors may also use it to accept, reject or change non-essential cookie preferences.
Most browsers allow users to block cookies, delete existing cookies or configure cookie preferences. Blocking certain cookies may affect the functionality of the booking form, availability calendar or other website features.
7.3 Changes to Cookies
The exact cookies used on the website may change if new tools, plugins, booking services, analytics systems or third-party integrations are added. This Cookie Notice should be updated when such changes occur.
8. External Links
The website may contain links to external websites, booking systems, map providers, social platforms or other third-party services. We are not responsible for the content, security, privacy practices or cookie practices of external websites.
Visitors should review the legal and privacy information of any external service before submitting personal data through that service.
9. Website Security
We use reasonable technical and organisational measures to protect the website and personal data against unauthorised access, loss, misuse or alteration.
No online transmission or storage system is completely secure. Visitors should avoid sending unnecessary sensitive information through contact forms, booking notes or email.
10. Updates to This Notice
This Legal Notice, Privacy Policy and Cookie Notice may be updated from time to time to reflect changes in the website, reservation tools, cookies, legal requirements or business operations.
The latest version is published on this page. Visitors are encouraged to review this notice periodically.
Questions about privacy, cookies or legal information?
For questions regarding this website, reservations, privacy rights or cookie information, please contact the accommodation provider directly.
VIKTORIJA POKLUKAR S.P.
Želeška cesta 24, 4260 Bled, Slovenia
Email: info@viktoria-apartments.com
Phone: +386 31 730 786
Website production: Futuro – www.futuro.si